DEALER ASSISTANCE (all products)
If any of our authorized service centers is not within your vicinity, then you may always have the option to bring the unit to the dealer branch where the purchase was made and we will take it from there.
PERSONALIZED HOME SERVICE
(For TVs within Metro Manila only)
As a valued customer, we are sending our expert technicians to serve you at the comfort of your own home to do on the spot evaluation and repair.
* If unit is not repairable on-site, we’ll pick it up and deliver it to your doorstep when we’re done repairing it.
* Service is only applicable to 32” TVs and up.
COURTESY UNIT (TVs from HOME SERVICE within Metro Manila Only)
If after thorough evaluation, we found out that your in-warranty defective unit will take more than 5 days to repair, we would gladly provide you with a courtesy unit for your use.
* Courtesy unit is subject to availability & may not be like-for-like.
A 3-day installation period for 32inch and up TV units.
* Minimal installation fee applies.
Composed of a dynamic team of service oriented individuals ready to attend to all your after sales concerns and provide you with the utmost customer satisfaction that you truly deserve.
- We commit to serve all your needs in a timely manner. Rest assured that our recommendations are based on your best interests.
- We commit to help you resolve technical issues to your satisfaction.
- We commit to provide you with complete customer gratification, while we present you with the highest levels of professional services at affordable and competitive rates.
To attend to your needs, our main service center is open from Monday to Saturday: 9:00 am to 5:00 pm * closed on Holidays
* You may also visit any of our authorized service centers (please refer to the list in this page)
Tell us what you think of our after-sales service as we randomly call you for feedback and suggestions.