Technical Service Supervisor – RAC

Job Description:

• Develops and supervises the technical support efforts and activities of service technicians.
• Communicates and works with team members to assure all personnel meet required performance levels for: productivity, safety, quality, customer satisfaction and other expectations.
• Reviews and approves costing and estimates for installation and major troubleshooting/repair of refrigerator and air-conditioning unit.
• Creates and implements comprehensive, multi-level technical training programs for technical service personnel and partners, these programs include product installation, technical service and proactive maintenance programs.
• Performs other related tasks as required by Management.

Qualifications:

• Graduate of Engineering or RAC Technology and NCII Certification.
• At least 3 years experience in RAC/HVAC and at least 1 year experience in the same or higher capacity.
• Male, aged 28 – 40 years old. Must be physically fit.
• Strong leadership, analytical, problem-solving and planning skills.
• Excellent communication and presentation skills.
• Proficient in MS office applications (Excel, Word, PowerPoint).
• Wide knowledge in troubleshooting, repair, installation, and maintenance of all kinds of heating, ventilation, air-conditioning and refrigeration units.
• Ability to detect damages and malfunctions efficiently and accurately.
• Willing to do field work and with driving skills for up to 4-wheel vehicles.
• Preferably residing near Pasig City.